PhoenixTM Privacy Notice

 This Privacy Policy outlines how PhoenixTM ‘Phoenix Temperature Measurement’ (“we”, “us” or “our”) collects, uses, and protects personal data collected from our website visitors (“you”, “your”). This policy applies to our website, located at www.phoenixtm.com. We are committed to safeguarding your privacy and ensuring that your data is protected.

1. The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and has taken measures to comply with the GDPR (General Data Protection Regulation) which comes into effect from May 2018.

2. Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

Below is a list of third-party cookies we use:

2.1 Essential third-party cookies:

WordPress: WordPress is used to log in, save settings, make any changes to the website, and keep a consistent experience from page to page.

Google Analytics: The PhoenixTM website uses Google Analytics cookies to understand how visitors interact with the site, including page views, sessions, and user behaviour. It also uses Google advertising cookies for conversion tracking and performance measurement.

Hotjar: Hotjar gives heatmaps and records anonymized user analytics data to help improve the experience of the website.

2.2 Non-essential third-party marketing cookies:

LinkedIn: LinkedIn is a platform for professional networking and career development that retargets adverts while on other platforms.

Bing: Bing is a web search engine owned and operated by Microsoft, which may be being used to support and display this website if you are using this search engine.

The current cookie and tracking setup on the PhoenixTM website is summarised as follows;

3. Web Hosting

The hosting IP address of the PhoenixTM Web site is 82.165.221.58 and is hosted with IONOS SE.

4. Personal Data We Collect

Given the nature of our website, we do not collect personal data automatically. However, when you contact us via email or telephone, you may provide us with certain information voluntarily. This may include:

• Your name
• Contact information, such as your email, address and telephone number.
• Any other personal data that you voluntarily provide to us relating to your interest, requirements or details of your operation.

5. How We Use Your Personal Data

The personal data you provide us with is used for the following purposes:

• To respond to your enquiries or provide the services you have requested
• To maintain a record of correspondence with you

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. We do not sell or rent your personal data to third parties.

6. Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6.1 How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

6.2 Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.

We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

6.3 Contact & Communication With Us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

6.4 External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.)

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned

6.5 Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

7. Your Rights

As a data subject, you have several rights under the General Data Protection Regulation (GDPR), including:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Us

For any questions or requests relating to your personal data or this Privacy Policy, please contact us at:

PhoenixTM Ltd

25 Earith Business Park

Meadow Drove

Earith

Cambridgeshire

PE28 3QF

UK

PhoenixTM Marketing Manager, Dr Steve Offley at GDPR@phoenixtm.com.